Shipping policy

Shipping Policy

At MJ.things, we are committed to delivering your orders safely, quickly, and reliably across Pakistan.

Shipping Coverage

We currently deliver orders to major cities and areas across Pakistan. Delivery availability may vary depending on the courier service and your location.

Delivery Time

- Major Cities: 2–5 working days
- Other Areas: 3–7 working days
- Orders are usually dispatched within 1–2 working days after confirmation.
- Delivery times may be longer during public holidays, sales, or unforeseen circumstances.

Shipping Charges

We offer Free Delivery on eligible orders. Any applicable shipping charges will be clearly displayed at checkout before you place your order.

Order Confirmation

For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Order Tracking

Once your order has been dispatched, tracking information may be provided through the courier service. You can use the tracking details to check your shipment status.

Delayed or Undelivered Orders

If your order is delayed or you have not received it within the expected delivery time, please contact our customer support team. We will coordinate with the courier service to assist you.

Incorrect Address or Contact Information

Customers are responsible for providing a complete and accurate delivery address and active contact number. Delays or additional charges caused by incorrect or incomplete information may be the customer's responsibility.

Damaged Package

If your package appears damaged or opened upon delivery, please contact us as soon as possible with clear photos/videos of the package and product so we can assist you.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through the contact details provided on our website.

MJ.things reserves the right to update this Shipping Policy when necessary.